Customer problem:
Trying to do an update on my Dolphin XP-005 and it keeps failing. I’ve done repair 1 and repair 2 still not updating and the machine says bios.
Solution:
1. Reinstall the upgrade kit
2. Switch to a new USB cable
3. Check if the network condition is good
4. If none of the above methods can solve your problem, please contact the seller
Customer feedback:
I used a new cable and it works now. Thank you.
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