Xhorse.co.uk Technical Support
Problem: The date on the Xhorse Condor XC-Mini Plus key cutting machine will recover automatically after the restart, even if I had set the date before. What should I do? Please help. Solution The reason for this problem is because of the dead battery on the mainboard. Only to remove the shell of the machine and replace a new CR1220 battery into the mainboard. The problem will not recurRead More…
Customer problem: My Condor XC Mini PLus II cutting machine has the following error, how to fix it? Solution: You need to disassemble the device to check. Here are the steps: 1. Take out the screws shown in the picture below. 2. Pull out the entire motor to expose the entire motor housing and remove the screws to remove the motor housing. 3. After removing the mRead More…
Customer problem: I tried to update my Xhorse Condor XC-Mini Plus, but after several times it failed with the following message, what should I do? Solution: 1. Connect the Condor XC Mini Plus to the computer with a USB cable, then select “UpgradeKit”. 2. Select your device in the lower left corner. 3. Then click “Repair” in the upper right corner, select: “Fix internal errRead More…
One customer had met a problem that his Xhorse Condor XC-Mini came with a black screen and a code in the middle. He said the Condor XC-Mini key cutting machine froze when he was selecting car year and model. So he kept turning it on and off, but the code was kept showing off. He provided an image of the issue. Solution Open the Xhorse upgrade kit to clear the error for 3 times, then re-uRead More…
Xhorse Dolphin XP005 key cutting machine “Device not found” problem & solution is provided here. Problem: I tried the Xhorse APP but it tells me to use the upgrade kit to update the Dolphin XP005. Then I downloaded the upgrade kit but it can’t find the device. I installed the drivers as well. But still keep getting this error. I get the same message when I try to update the key tool Read More…
