Xhorse.co.uk Technical Support
Problem: The date on the Xhorse Condor XC-Mini Plus key cutting machine will recover automatically after the restart, even if I had set the date before. What should I do? Please help. Solution The reason for this problem is because of the dead battery on the mainboard. Only to remove the shell of the machine and replace a new CR1220 battery into the mainboard. The problem will not recurRead More…
Customer Problem: I bought the Xhorse M5 clamp and want to use it on my Condor XC-Mini Plus key cutter, but I only see the M1 and M2 clamp options and there is no M5, what should I do? Solution: Choose “Cutting Setting” >> “Clamp Calibration”, then you can see the “M5” option. For more technical service support, please follow: https://www.xhorse.co.uk/Read More…
This is a guide to show how to perform Xhorse Condor XC-Mini Plus X axis, Y axis, Z axis & main axis motor measurement test. It’s very important to do a measurement test before cutting, which will affect the accuracy of the machine when cutting keys. Condor MINI Plus X-Axis Motor Measurement Tab on screen: Self Test >> Motor Measurement >> X-axis The motor will start runninRead More…
Xhorse Dolphin XP005 key cutting machine “Device not found” problem & solution is provided here. Problem: I tried the Xhorse APP but it tells me to use the upgrade kit to update the Dolphin XP005. Then I downloaded the upgrade kit but it can’t find the device. I installed the drivers as well. But still keep getting this error. I get the same message when I try to update the key tool Read More…
